TechMasters Web Privacy Policy
Introduction
This privacy policy applies to TechMasters’ website and all other websites owned and operated by TechMasters Tanzania Limited (collectively, “We”, “Us”, “Our”). We are committed to protecting the privacy of our visitors in accordance with the Tanzanian Data Protection Act No. 3 of 2021.
Collection of Personal Information
We process personal information to facilitate transactions in line with applicable laws, including the Data Protection Act No. 3 of 2021. Information is gathered through:
- Information you provide directly: your personal information (name, email address, phone number, etc.), company information, and any other information relevant to providing our services.
- Information collected automatically: your IP address, browser type, operating system, device information, browsing activity and other usage data.
- Information from third parties: information about you or your company from public sources or third-party service providers, to the extent permitted by law.
We will not sell, share, or rent this information to any third parties.
How We Use Your Personal Information
- To facilitate and complete any TechMasters transactions at your request, including payments or services.
- To accurately respond to your inquiries and fulfil your requests for support.
- To analyse and improve our website functionality and user experience.
- To comply with legal and regulatory obligations.
- To share marketing communications with your consent.
Cookies
Our website uses cookies, which enable us to automatically collect information about website users. This is optional — you may accept, decline, or partially accept the use of cookies.
Sharing Your Personal Information
We only share your data where it is lawful, necessary, and proportionate to the purpose for which it was collected — internally within TechMasters and its subsidiaries (including TechPay), with trusted third-party service providers under strict confidentiality and data-protection agreements, with regulators where legally required, and otherwise only with your consent. Any cross-border transfer is made only to countries that comply with Tanzania’s Data Protection Act and the GDPR.
Automated Decision Making
We may use automated systems for fraud detection, transaction risk scoring, onboarding and compliance (including AML/CFT obligations). Any automated decision that could significantly affect an individual is subject to human review and can be challenged. We do not make decisions producing legal or similarly significant effects solely by automated means without appropriate safeguards or explicit consent.
Your Rights
Under the Data Protection Act you have the right to access, rectify, erase, restrict, and object to the processing of your personal information, as well as the right to data portability.
Access to Your Personal Information
Requests for deletion or data access can be sent to support@techpay.co.zm. All valid requests receive a response within a reasonable timeframe.
Data Retention & Security
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, and we apply appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Changes to This Privacy Policy
We reserve the right to modify this privacy statement from time to time. Significant amendments will be communicated via email, a posting on the website, or other appropriate methods.
Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@techmasters.co.tz or call +255 755 998 516.